Shipping & returns

Shipping: Orders can be shipped to Waggin Wheelz Veterinary Services for pick up OR can be shipped directly to your PHYSICAL address. Choose one of these options during checkout.

**PLEASE BE ADVISED: items are shipped via purolator and cannot be shipped to PO Box numbers and some rural locations. Call the clinic for further information**

Return Policy: PLEASE choose items carefully as they will NOT qualify for return due to dissatisfaction. For palatability refusals on PRESCRIPTION DIETS ONLY, please contact the clinic for further instruction.

**If your product is damaged upon arrival, contact the clinic before opening the package for proper instruction**